" Sold & bought! "
To Whom it May ConcernI would like to take this opportunity to pass on my sincere thanks and appreciation to your company and particularly Kaye Lazenby in assisting my family not only sell our home but also in finding our new one.Kaye showed true professionalism with an enthusiastic flair that made selling and buying for what most would describe as a very difficult time into smooth, enjoyable experience.It is a credit to your company to have staff such as Kaye support buyers and sellers in our community and I would have no hesitation in saying our next purchase will be with DCK.Thank you once again.
" Excellent Sales Service "
December 2013
Dear Kaye
We are writing to thank you for your excellent service during the selling of our home in East Bendigo.
We wouldn't hesitate to recommend you to family & friends as you are one of the most professional service providers we have ever dealt with.
You are an excellent communicator & work very hard to look after people on both sides of the real estate transaction; continuing to provide a high level of service during the settlement period.
We liked your approachable & friendly nature when we were looking to buy and as sellers, felt we were in good hands when it came to advice on marketing & negotiating.
Of course we were extra pleased when we achieved a sale within one week of the property hitting the market!
We wish you continued success in your real estate career.
" Big thanks for all your hardwork. We'd gladly recommend you! "
January 2014
Dear Kaye
Thank you so much for your assistance & advice on selling our home.
From the first day you looked at the property you gave helpful & honest advice and made lots of suggestions from how to present the property, best advertising packages to get maximum people viewing the property and also the selling price.
We felt we were in control throughout the process as you kept in contact with us providing weekly statistics on advertising as well as feedback from potential buyers.
Thank you so much for featuring our property as the "Agent's Choice" as well as the "Property of the Week" in the Bendigo Weekly. We feel this helped maximize the exposure of our property to potential buyers & also increased our confidence in DCK & You as our agent because it showed us you were really interested in selling the property & getting the best price for us.
You were open to any changes we wanted to make during the selling period and facilitated those changes. Nothing seemed to be too hard or difficult for you.
After each open house you spent time with us discussing the next approach. You answered all our queries within a couple of hours even on the weekends. We never felt ignored and always felt you were committed to selling our property.
You are a great negotiator and we feel this is reflected in the great price you were able to get for our property prior to Auction.
Thank you so very much for all your hard work. We will gladly recommend you & your services to any future clients.
Warm Regards
" Leonie was fantastic "
Just wanted to let you know that Leonie was fantastic in doing all she could to assist me in tracking down a new home. I eventually bought in Mackenzie St through another agent, but that was through no fault of hers - once on my case Leonie thought of me whenever a potentially suitable property came up and followed up frequently. if it had been up to her DCK would have certainly been the agent I purchased through! Leonie demonstrated what I would have appreciated from other property consultants - commitment to and interest in me as a purchaser. Please give her a well-deserved 'pat on the back'.
" It's been a pleasure dealing with DCK "
I just wanted to take the time to thank you for all the help you have provided to us, with the rental of our company unit. Local Locksmiths have dealt with DCK on two occasions for rental properties, and each time you have provided excellent service and have been extremely helpful in all aspects of this process. You provided a professional yet warm and friendly service and support, and were always approachable and willing to assist with any issues or advice that was needed. You helped to get us into our property and were also very helpful with the exit strategy, liaising and coordinating with cleaners and services, making my life very easy. I would not hesitate to recommend your services to anyone who is looking for an agent to manage or rent a property. It's been a pleasure dealing with you.
" Amazing Service & Assistance "
I just wanted to drop you a quick note to thank you for the amazing service and assistance you provided us. We were extremely despondent with the service provided by other real estate agents in the area but found your care and attention to our enquiries to be second to none. You both listened to what it was that we were looking for in a new home, understood the importance of finding the right property for our family and took the time to discuss our questions and concerns.
" Excellent, prompt, professional & diligent service "
I just wanted to say a massive THANK YOU; it has been so refreshing to have such excellent, prompt, professional and diligent service - always and without failure!! I have had issues in the past with some property management, you are streets ahead of the rest, I can't recommended you highly enough. Keep up the great work and again many thanks for your support over the past couple of years.
" No hesitation recommending DCK "
It is with sadness that I terminate my association with your company with the sale of my rental properties. DCK has managed the properties over several years.Most recently I have liaised with Makayla and team. I wanted to thank them in writing for all their help and assistance. They are all very professional and very pleasant to deal with. Nothing has been too much trouble for them and they have always returned my calls and dealt with any problems very promptly and efficiently. I would have no hesitation in recommending DCK. Again my sincere thanks to all involved.
" Made me feel very special which was lovely "
Just a quick little email to give you a bit of positive feedback. I just signed a rental lease with DCK and just wanted to let you know how FANTASTIC my experience has been. I was able to inspect a property on the same day I enquired and signed the lease the very next day. I had high expectations on what I was looking for and a very narrow criteria, so I was delighted to find the home I was looking for through DCK and be able to secure it in a matter of days.
" Excellent marketing strategy resulted in a quick sale at a very good price "
Good morning Robert,We wish to take this opportunity to commend DCK for their professionalism in the recent sale of our property. In particular, we wish to thank Kaye who gave us quality, succinct advice and devised an excellent marketing strategy that resulted in a quick sale at a very good price. Kaye made the whole process hassle free for us. Rgs,