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Licensed Estate Agent
M: 0407 843 167
“Never lose sight that your customers are individual and deserve the highest level of service.”
Kaye Lazenby brings a simple philosophy to DCK - treat your client as a person and service their enquiries to exceed their expectations.
It is a philosophy she has followed for over two decades , since starting out in her father Jack Lazenby’s Real Estate firm, which merged with DCK back in 1997.
To Kaye, service means understanding and responding to the individual needs of each client and that means giving each client the time, care and attention they deserve.
“Being part of a large team of people has its advantages”, according to Kaye, who sees many service benefits for both clients and staff.
“It means having back up and support when you need it. It means you can offer a depth of service drawn from the collective experience and knowledge of others — not just your own, and that offers valuable and important peace of mind to property owners and purchasers” says Kaye.
“Because DCK is a large and well established business, we have a diverse choice of property at any given time on the market and a wide selection of purchasers to choose from; this enables us to sell property faster”.
“I guess the biggest challenge when you work for a larger organisation is to ensure that personalised individual service isn’t lost, and that’s something the DCK team as a whole is very committed to delivering — a 100% client focused, results driven professional service.”
Vendor Testimonial for Kaye Lazenby
From: Ebony Pettigrove
Sent: Tuesday, 26 September 2017 6:26 PM
Subject: House Purchase
Having sold our last 2 houses through Kaye, it was an absolute pleasure to buy our new house in Junortoun from her as well. We couldn't be happier with Kaye's consistently high standard of service. She goes above and beyond for her clients and makes the buying and selling process simple.
From: Ebony Pettigrove
Sent: Friday, 28 July 2017 8:02 PM
To: Georgina Dungey <Georgina@dck.com.au>
Subject: Feedback on our recent sale
I would just like to express to you how happy we are having just sold our house at xx Lockwood Mews, Kangaroo Flat with Kaye Lazenby. From our initial enquiry through to getting the sold sign on our house, she has been nothing short of fantastic. Kaye is honest, down to earth, professional, caring and a great communicator. We were never left wondering how the process was going, she would always contact us promptly with any new information and touch base in between even when there was nothing to tell. Kaye is nothing short of amazing, and it has been a pleasure selling our house through her.
Sent: Wednesday, 21 June 2017 12:29 PM
To: Georgina Dungey <Georgina@dck.com.au>; Matt Bowles <Matt@dck.com.au>
Subject: Sale of Irkara Drive Kennington
Dear Georgina and Matthew
I am just writing to tell you how impressed my wife and I are with Kaye Lazenby.
We organised for her to sell my late mothers property xx Irkara Drive Kennington.
From initial contact through to the sale of property Kaye was consummate professional.
I believe her professional advice achieved a quick sale and an excellent financial outcome and to this end we are very thankful.
We would have no hesitation in recommending Kaye and indeed have done so to a number of people that have asked about the sale.
Kaye is a great asset to your team.
Chris & Kaye Meurer