From: Andrew Watts
Sent: Wednesday, 11 May 2016 04:02 PM
To: Matt Bowles
Subject: Feedback - Kaye Lazenby
I just wanted to pass on some feedback.
Selling a house is a time consuming and stressful process. Even more so when you have already moved to another town, and need to maintain both properties. As a professional couple with two teenaged boys, our most valued commodity is time.
Our family home has been on the market for nearly 6 months. It has been immaculately presented, but did not sell with our previous agent. We were not disappointed with the agent, and understood that we were selling in a difficult market.
After 5 months we re-listed with Kaye Lazenby. From the first meeting with Kaye our spirits were lifted. She was positive, engaging and knowledgable. She made some simple suggestions to improve the salability of our home that could be made with modest cost and fuss. She also managed our expectations, with regular phone calls, providing genuine feedback from people who had visited our home. In business, I have always believed it is important to be honest and transparent, and not just tell the customer what they want to hear.
Within a month of listing with Kaye our home sold!
We had wanted to list the home with Kaye from day one. But Kaye was on holidays, and we were in a rush. We have many mutual connections, and Kaye's reputation is stellar.
Thanks to Kaye and DCK for helping us to open the next chapter of our life.
Andrew and Alli Watts