“Continually Striving for Service Excellence.”
We strive to be recognized as Bendigo’s leading real estate agency; respected for our history and experience, valued for our integrity,
appreciated for our commitment to community and sought out for our professional services and positive client experience.
By putting our clients first, we aim to create the best referral based real estate business in the Bendigo and Greater Bendigo region.
The DCK Way
Our commitment to Customer Care and Client Fulfilment is unwavering and best outlined in an internal document we call The DCK Way. This document details our core business values, professional standards and expectations in relation to employee attitudes, performance, our service/product development and delivery.
Regularly referenced in decision making and performance review processes; The DCK Way serves as a constant reminder to everyone associated with DCK, that the human element in doing business (i.e. how people are treated) is far more important than the actual business transaction or outcome itself (i.e. securing a fee).
As a living document it continues to change as the Company evolves.